Returns:
Items must be returned within 14 days and must be in a saleable condition, unless there is a fault, please see our faults policy for this.
There must be a proof of purchase and refunds can be expected 14 days after the items have been received by the company.
Cancellations:
Orders will be sent out within 48 hours of purchase. This is to ensure that there is time to cancel an order should you change your mind.
Receiving items:
Items will arrive in 5-7 working days of purchase, this is broken down into;
A 48 hour waiting period for items to allow for cancellations.
All items are sent 2nd class tracked royal mail, delivered in 2-3 working days, uk only.
Shipping to other countries:
Shipping to the United States will be the standard shipping rates and times, these will be added at check out.
Shipping costs to the United States is currently set at £2.80.
Faulty goods:
Faulty goods can be returned if they should be faulty, proof of purchase is needed and money will be refunded within 14 days of receipt of faulty goods.
Undelivered goods
If you have not received your items then please do get in touch via email, photographic evidence of royal mail tracking will be provided to you once the time has been sent.
Privacy Policy
Here at Keepin it cute stickers we keep all you data private in line with GDPR, if you wish to know more about what we do with you data please do get in contact with us.
Customer complaints policy:
Of course there are times when things may not go according to plan, if this is the case then please do send me an email so we can resolve any issues you are experiencing,
Who to contact if there is a problem,
Returns:
Items must be returned within 14 days and must be in a saleable condition, unless there is a fault, please see our faults policy for this.
There must be a proof of purchase and refunds can be expected 14 days after the items have been received by the company.
Cancellations:
Orders will be sent out within 48 hours of purchase. This is to ensure that there is time to cancel an order should you change your mind.
Receiving items:
Items will arrive in 5-7 working days of purchase, this is broken down into;
A 48 hour waiting period for items to allow for cancellations.
All items are sent 2nd class tracked royal mail, delivered in 2-3 working days, uk only.
Shipping to other countries:
Shipping to the United States will be the standard shipping rates and times, these will be added at check out.
Shipping costs to the United States is currently set at £2.80.
Faulty goods:
Faulty goods can be returned if they should be faulty, proof of purchase is needed and money will be refunded within 14 days of receipt of faulty goods.
Undelivered goods
If you have not received your items then please do get in touch via email, photographic evidence of royal mail tracking will be provided to you once the time has been sent.